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| RENT
AND OCCUPANCY |
The
minimum stay is 7 nights. The entire rent, taxes, security
deposit and cleaning fee are due 45 days prior to your stay.
The maximum number of guests including children is as stated
on the property confirmation. Additional guests may be accommodated
for an additional fee. Additional days may be added to the
stay, if available, at published rates. There is no refund
for early departure.
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| RESERVATION
PRE-PAYMENT AND SECURITY DEPOSIT |
Total rental includes the nightly rent times
the number of nights, plus tax of 13.4%, plus a refundable
$500 security deposit and a $400 cleaning fee. When the
reservation is confirmed a prepayment of $1,000 is due,
of which $500 is the security deposit and $500 is applied
to the rent. Acceptable forms of payment are personal check
(reservation confirmed when check clears), cashier's check
or money order. A credit card ( MC /VISA) may be used for
the deposit only.
If a reservation is canceled 45 days or
more prior to stay, the deposit prepayment will be returned
except for a $300 cancellation charge. If a reservation
is canceled 44 to 30 days prior to stay, 1/2 of the any
prepayment will be returned. Only the security deposit and
cleaning fee will be returned if a reservation is canceled
less than 30 days prior to stay.
The $500 security deposit will be returned
after departure, barring any losses or damages to the home,
or abuse of these policies. Damages to the home must be
reported to the management company immediately. The cost
of repairing or replacing damaged items (normal wear and
tear excepted) will be deducted from the security deposit
and/or charged to the guest if damage exceeds the deposit.
The management company shall have the final word on damages.
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| CHECK-IN
AND CHECK-OUT |
Check-in
time on the day of arrival is 4:00pm unless other arrangements
are made in advance. Guests must advise us of arrival time.
They will be met at the property for a greeting and brief
tour of the home. Check-out time is 10:00am on the day of
departure unless other arrangements are made in advance.
Departure procedures are:
1-
Put all dirty dishes in the dishwasher and start.
2- Put all perishable food in the refrigerator.
3- Strip all beds that have been used and leave dirty linens
in the tubs
4- Leave the home neat and orderly with all trash and garbage
in appropriate containers.
5- Turn off all lights, fans, radios, TV’s, etc.
6- Close all windows, doors, sliders, louvers, etc.
7- DO NOT Lock doors and leave keys and Gate opener
on the kitchen counter.
Failure
to comply with check-out procedures may result in forfeiture
of part or all of the deposit.
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| RULES
OF THE HOUSE |
Smoking
is prohibited indoors in all properties. Outdoor smoking
is allowed providing all butts are disposed of appropriately.
Initial
soaps and paper goods are provided. Additional goods are
the responsibility of the guest.
Pool
and spa use is at the guest’s own risk. No lifeguards are
provided. Children must be supervised at all times when
using pools or spas. Owners and/or managers are not
responsible for accidents. The swimming pool is not heated,
as average temperatures in Hawaii are between 75 and 85
degrees year round. All separate Spa’s are heated and are
on automatic controls.
Properties
are, for the most part, in exclusive residential neighborhoods.
Guests must at all times respect the privacy, peace and
quiet of neighbors. Loud or obnoxious behavior and partying
beyond a reasonable hour is not acceptable. Large groups
having special events will be advised in advance of the
rules for guest parking, music, catering and outside contract
services.
Personal
property is at the sole risk and responsibility of the guest.
Personal property left on premises will be returned at the
request and expense of the guest. Lost gate openers will
be replaced at the cost of $100. Keys $25.
Failure
to comply with these rules may result in forfeiture of part
or all of the deposit.
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